At pak111, we take your privacy seriously. This Privacy Policy explains what personal information we collect from Pakistani players, why we collect it, how we use it, and what rights you have over your own data. Please read it alongside our Terms and Conditions.
These are the core principles that guide how pak111 handles every piece of data it collects from Pakistani players.
Summary: pak111 is committed to handling the personal information of every Pakistani player with honesty and care. This Privacy Policy explains in plain, straightforward English what we collect, why we need it, who we share it with, and what you can do about it. If you have questions that this document doesn't answer, contact us at support@pak111.ws and we'll respond within 72 hours.
pak111 is an online casino and sports betting platform operating at pak111.ws, primarily serving players based in Pakistan. For the purposes of this Privacy Policy, "pak111", "we", "us", and "our" refer to the operator entity responsible for the platform and for the processing of personal data submitted by registered players and website visitors.
This Privacy Policy applies to all personal data collected through the pak111 website, mobile-optimised interface, customer support channels (including Live Chat, WhatsApp, and email), and any other service or tool offered under the pak111 brand. It applies to registered players, prospective players who browse the platform without registering, and any individual who contacts pak111 support.
This policy should be read alongside pak111's Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By using pak111 in any capacity, you acknowledge that you have read and understood this Privacy Policy.
Data Controller: pak111 is the data controller in respect of all personal information submitted through this platform. Questions about data controller identification may be directed to support@pak111.ws.
pak111 collects the following categories of personal data from players. The data collected at any given time depends on your relationship with the platform — prospective visitors, registered players, and players undergoing enhanced verification will each have different data profiles.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Registration & KYC verification |
| Contact Data | Email address, phone number, residential address | Registration & account management |
| Financial Data | Payment method details (Easypaisa account, JazzCash number, bank account, card last 4 digits) | Deposits & withdrawals |
| Transaction Data | Deposit history, withdrawal history, bet history, game session records | Ongoing — automatically generated |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Any platform interaction |
| Usage Data | Pages visited, games played, features used, time spent on platform | Any platform interaction |
| Communications Data | Support chat transcripts, email correspondence, WhatsApp messages with support | When you contact support |
| Verification Documents | Scanned CNIC, passport copies, utility bills, payment method screenshots | KYC / withdrawal verification |
pak111 does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information — unless this is unavoidably present in a document submitted for KYC purposes, in which case it is not used or processed beyond the verification function.
pak111 collects personal data through the following channels:
You provide data directly when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, participate in promotions, or respond to surveys. The accuracy of directly provided data is your responsibility — inaccurate information may affect your ability to withdraw funds or pass verification.
pak111's platform automatically records technical and usage data whenever you interact with the website or any pak111 service. This includes your IP address, device fingerprint, session duration, pages visited, and game activity. This data is collected via server logs, cookies, and analytics tools as described in Section 7.
In some cases pak111 may receive data about you from third-party sources, including:
pak111 uses personal data only for disclosed, specific purposes. The primary uses of each data category are as follows:
pak111 processes your personal data under the following legal bases:
pak111 does not sell or rent your personal information to any third party. We share data only in the following specific circumstances:
pak111 works with carefully selected third-party service providers who process data on our behalf under strict contractual obligations. These include payment processors, KYC verification providers, fraud detection services, cloud infrastructure providers, and customer support tooling. These providers may only use your data for the specific purpose for which it was shared and must maintain confidentiality.
pak111 may disclose personal data to licensing authorities, law enforcement agencies, or other government bodies where required by applicable law, regulation, court order, or regulatory investigation. We will notify you of any such disclosure where legally permitted to do so.
pak111 may check your details against responsible gaming self-exclusion registers to prevent excluded players from accessing the platform. Information may also be reported to such registers where required by our responsible gaming obligations.
In the event of a merger, acquisition, or sale of all or part of pak111's business operations, personal data held by pak111 may be transferred to the acquiring entity. Players will be notified of any such transfer and the privacy terms applicable to their data under the new operator.
Important: pak111 will never share your personal data with advertisers, data brokers, or other commercial third parties for their own use. Any request claiming to be from pak111 asking you to provide personal information via an unofficial channel should be reported to support@pak111.ws immediately.
pak111 uses cookies and similar tracking technologies to operate the platform, analyse usage, and deliver a personalised experience. A cookie is a small data file placed on your device when you visit a website. pak111 uses the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Login sessions, security tokens, payment flow integrity, responsible gaming tool state | No — platform will not function | |
| Page view tracking, session duration, game usage patterns — aggregated and anonymised | Yes — via cookie consent settings | |
| Language settings, display preferences, last-played game memory | Yes — platform remains functional |
You can manage non-essential cookie preferences through your browser settings or via the cookie consent panel available on the pak111 platform. Disabling analytics or preference cookies will not prevent you from playing games or making transactions. Disabling essential cookies will impair platform functionality and is not recommended.
pak111 retains personal data for the following periods, after which data is securely deleted or permanently anonymised:
If you request account deletion, pak111 will anonymise or delete your personal data where there is no legal obligation requiring retention. Data subject to a regulatory retention requirement will be held for the required period but will not be used for any active processing purpose during that time.
As a user of pak111, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@pak111.ws with your registered account details and a description of your request. We will respond within 30 days.
Response Commitment: pak111 will acknowledge all data rights requests within 5 business days and provide a full response within 30 days. Complex requests may take up to 60 days; if so, we will inform you of the extended timeline and reason within the initial 30-day window.
pak111 implements technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These include:
No security system is completely impenetrable. While pak111 takes every reasonable precaution, we cannot guarantee absolute security. Players should also protect their own accounts by using a strong, unique password and enabling two-factor authentication.
pak111 is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory step in the pak111 registration and KYC process, and accounts where age cannot be verified will be restricted from depositing or placing bets until documentation is provided and confirmed.
If pak111 becomes aware that personal data has been submitted by a player who is under 18 years of age, we will immediately close the relevant account, void any bets placed, return any unencumbered funds, and delete all personal data associated with the minor's account in line with our regulatory obligations.
If you are a parent or guardian and believe your child has registered at pak111, please contact us immediately at support@pak111.ws. We will act on such notifications as a matter of priority.
pak111 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. Material changes — those that significantly affect how your data is used or your rights — will be communicated to registered players via email or a notice on the platform at least 14 days before they take effect.
The "Last Updated" date at the top of this page reflects the most recent revision. Continuing to use pak111 after a policy update takes effect constitutes acceptance of the revised Privacy Policy. If you do not agree with an update, you may close your account before the updated policy takes effect.
For any questions, concerns, or formal data rights requests relating to this Privacy Policy, please contact pak111 using the following channels:
Last Updated: January 2025. This Privacy Policy supersedes all previous versions. Contact us if you would like a copy of a prior version for reference purposes.